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Are you purchasing some Chocolate Candy or Chocolate Protein Bars? We now offer the option to have your package shipped in an insulated bag with cold packs.
This packaging process will only allow the contents to stay cool for up to 48 hours! If you would like to receive your package within 2 days, please call us at 1-866-887-1008. We can tell you then what the extra shipping cost would be over an above what we would pay for standard delivery and process this additional charge over the phone. You may be surprised to see that it won't cost as much as you may think!
*Please choose your size according to the number of bar boxes on your order. We will put as many boxes into the size box you purchased.
8x8x8 - fits approximately 4 to 5 standard protein bar boxes.
10x10x10 - fits approximately up to 9 standard protein bar boxes.
12x12x12 -fits approximately up to 15 standard protein bar boxes.
We suggest that you place your order for insulated shipments on Monday or Tuesday. Shipping on these days will eliminate your package sitting in the shippers facility over a weekend. If ordered by 3:00 pm, the order will ship on the same day.
If you decide not to choose the insulated shipping option, we offer the following suggestions to help minimize the possibility of receiving melted or softened items:
1. Always place your order earlier in the week.
2. Avoid packages being left outside by having your order delivered to your work address or an alternative location such as a neighbor’s home.
Should melting occur, there is a quick and simple solution. Simply place the unopened box of bars in the refrigerator for about an hour, minimizing the handling of individually wrapped products as much as possible. Items will re-harden with no loss of nutrition or taste, although appearance may be slightly altered.
Customer service is awesome - I love the product and have recommended to several friends.
The salad dressings, hot chocolate, peanut butter cups, and creamer are incredible. The cold box worked like a champ.
We had a hot spell so I decided to purchase the insulated box. We had next day delivery because we live only 10 miles from Protein Wise warehouse. Box sat in back of UPS truck all day. Items did not make it. They were melted. We put them in refrigerator and enjoyed them anyway. Insulated box needs beefing up.
Very hot in Texas...........a must for shipping!
Wish I had known that 2 day shipping was necessary. Bars arrived but the ice packs were warm and bars slightly melted. I put the bars in the refrig and I think they will be ok.