* This product is sensitive to heat. During the summer months, please consider purchasing our Insulated Shipping Containers with Ice Packs to avoid possible melting, especially if you are outside of a 2-day transit time from California. If you live in a part of the country that experiences extreme heat conditions, we highly recommend UPS Next Day Air. This is a guaranteed service with a morning delivery time which eliminates the package sitting all day in the back of the delivery truck. If you are interested in this option, please purchase the insulated box with standard shipping. When you get to the checkout page where you see your shipping options, you will want to choose UPS Next Day Air.
Unfortunately, Proteinwise cannot control weather conditions which could affect products once an order has left our warehouse. We promptly ship all orders from our climate-controlled warehouse, but extreme temperature fluctuations during transit are out of our control. No returns, exchanges or credits on products that might have been affected by melting.